QHSE (Quality, health, Safety, Environment)
The LDCT Company (Lille-Dourges Container Terminal) operates the Trimodal terminal of the DELTA3 platform.
LDCT is ISO 9001-2008 and ISO14001-2015 certified and is must to have element for sustainable development. This comes from its ability to improve the CO2 reduction and its concern about environment in its daily activity.
LDCT is committed toward sustainable development by setting up an ambitious objective to improve its efficiency, customer care as well as environmental care.
Customer care
Customer care is achieved by LDCT with
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An efficient and restless answer to customer requirements
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A set of evolving services which optimize the process and relaxe customer constraints at maximum.
- Setting up a set of light maintenance services which ease the customer from usefulness lost of time and costly maintenance
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The feedback of our customers satisfaction tracking with regard to evolutions of our processes.
Quality
LDCT has developped a performance measurement process to improve quality, efficiency and competences.
Those metrics are used to follow the improvements and adjust procedures accordingly
Environment and Sustainable Development
LDCT is committed for decreasing its fingerprints on environment. This is achieved by choosing optimized and novatives solutions taking environment into account as a top criteria
Selected operation engines also take environment care into account (noise, CO2, energy, end of life...).
Our employees are aware of environment and are encouraged to initiate environment related evolutions or changes in daily activities.
Training
Customised Training is provided to employees according to their activities and skillness.
Furthermore, an internal instructor allows for efficient and evolution aware training.
Safety
LDCT has an in house CSTMD*.
Employees are skilled on risks associated to their activities and periodic risk assessement allows to keep the risk management up to date.
(*) Dangerous material and safety Advisor
